FAQs

Frequently Asked Questions - F&A Stone Surfaces

We’ve created this page to help you understand our brand better and get a comprehensive idea of our offerings. Below are some of the most common questions we get from our customers. If you have other questions not answered here or want more information about a specific question, we welcome you to speak with us directly.

F&A Stone Surfaces offers a diverse selection of stone materials, including natural stones like granite, marble, quartzite, and dolomite, as well as engineered options such as quartz and porcelain. These materials come in various colors and patterns, catering to various design preferences and functional requirements for residential and commercial projects.

Granite countertops are made from natural stone, each piece unique with its own patterns and colors. They require periodic sealing to resist stains and scratches. Quartz countertops, however, are engineered from crushed quartz mixed with resin, offering a more uniform appearance and more outstanding durability. Quartz is non-porous, making it highly resistant to staining, and doesn’t require sealing.

We specialize in custom stone solutions tailored to fit unique spaces and design requirements. Whether you need custom countertops, intricate inlays, or unique edge profiles, our skilled artisans can craft exactly what you need using our state-of-the-art fabrication technology to ensure precision and satisfaction.

To get a quote for your countertop project from F&A Stone Surfaces, you can contact us directly via phone or email or fill out the quote request form on our website. We may schedule a consultation to discuss your specific needs and preferences, measure your space, and recommend the best materials for your project. Once we understand all the details, we’ll provide a detailed estimate.
Yes, F&A Stone Surfaces offers comprehensive services, including design and installation. Our team works closely with you from the initial concept and material selection to the final installation, ensuring a seamless process and a finished product that meets your expectations and enhances your space.
The timeline from initial consultation to the completed installation at F&A Stone Surfaces generally spans several weeks to a few months. This duration varies based on the project’s complexity, material availability, and your specific design needs. 

The process starts with a consultation, followed by selecting materials and finalizing the design, which could take several weeks. Once these are approved, we move to fabrication and coordinate installation to align with your schedule as effectively as possible.
We ensure the quality of our materials through rigorous sourcing and selection processes. We partner with trusted suppliers known for their high standards and inspect each stone slab to verify its quality and integrity. Additionally, we employ advanced technology in our fabrication process to maintain precision and quality from cutting to finishing, ensuring that each product meets and exceeds industry standards.
At F&A Stone Surfaces, we prefer to source the material directly to ensure it meets our high standards for quality and suitability for your project. We encourage our clients to describe their desired stones and specifications, and we will procure the best matching materials from our trusted suppliers. This approach allows us to control the quality and ensures that the final product aligns perfectly with your expectations and our standards.
Yes, we provide comprehensive services that include the removal of old countertops. We handle the entire process, ensuring your old countertops are carefully removed to minimize disruption and prepare your space for the new installation. This service is part of our commitment to providing a seamless and hassle-free experience from start to finish.
If there is an issue with your installation, F&A Stone Surfaces is committed to resolving it promptly and efficiently. We encourage clients to contact us immediately if they notice any problems. 

Our team will assess the situation and make the necessary adjustments or repairs to ensure the installation meets our high standards and your satisfaction. Our priority is to ensure that every aspect of your project is executed flawlessly, maintaining both quality and client satisfaction.
To prepare your home for countertop installation by F&A Stone Surfaces, follow these steps:

  1. Clear the Area: Remove all items from your existing countertops and clear the workspace. This includes small appliances, utensils, and any decorative items.
  2. Ensure Access: Provide clear access to the installation area. This involves moving furniture or other obstacles that could hinder the movement of large stone slabs.
  3. Protect Surfaces: Consider covering nearby furniture and flooring to protect against dust and debris. Although our team takes great care during installation, construction environments can be unpredictable.
  4. Secure Fragile Items: If the installation area is near fragile items or valuables, including glassware or electronics, secure them or move them to another room.
  5. Plumbing and Power: Ensure all plumbing, gas, and electrical connections to your countertops are disconnected before the installation team arrives.
  6. Communication: Communicate clearly with the installation team and ensure they have a contact number to reach you with any questions or updates during the installation process.

Preparing your home in these ways helps ensure a smooth and efficient installation process.
We offer eco-friendly stone options if you want to make a more environmentally conscious choice. We provide a selection of natural stones that are sustainably sourced, minimizing the impact on the environment. 

Additionally, some of our engineered stone options, like certain types of quartz, are made from recycled materials and produced using processes that reduce waste and energy consumption. We are committed to providing our clients with beautiful and sustainable solutions for their projects.
For your initial consultation with F&A Stone Surfaces, please bring any relevant measurements or sketches of your space, design ideas or inspiration photos, a clear budget outline, and samples like cabinet doors or paint swatches to help with color matching. 

Also, prepare a list of questions about the materials, process, or costs to address all your concerns. These items will help us tailor the project to effectively fit your vision and practical needs.
To keep your stone countertops from F&A Stone Surfaces in excellent condition, consider the following maintenance tips:

  1. Routine Cleaning: Regularly clean your countertops using a gentle cloth or sponge and a stone-safe cleaner or a mild detergent. Avoid using cleaners that are acidic or abrasive, as they can etch the stone’s surface.
  2. Immediate Spill Cleanup: Promptly wipe up any spills, particularly those that are acidic, like lemon juice or vinegar, and substances prone to staining, such as oil and wine.
  3. Use Protective Gear: Use cutting boards to protect the countertop from scratches and hot pads or trivets to shield it from heat, which can cause thermal shock and potentially crack the stone.
  4. Sealing: Apply a sealant to natural stone countertops like granite and marble as recommended—typically once a year—to help prevent stains by blocking pore spaces in the stone.
  5. Avoid Impact: Be mindful not to drop heavy objects on the countertops, as the impact can cause chips or cracks, especially along the edges.
F&A Stone Surfaces distinguishes itself from other stone surface providers by offering an unparalleled combination of expertise, personalization, and customer service. We provide a wide range of natural and engineered stones paired with custom fabrication capabilities to meet unique design requirements. 

Our main aim is to ensure your satisfaction with the results we deliver. We have honed our craft for more than a decade to ensure this and will not leave until you’re fully satisfied.
For top-notch countertop fabrication and installation services near you, F&A Stone Surfaces is your ideal choice. We deliver high-quality, custom countertop solutions using natural and engineered stone materials. We are conveniently located at 7613 U.S. Hwy 167, Abbeville, LA, 70510. Call us at (337) 898-3978 for more information, and we’ll gladly help.